Workshop Cancellation Policy
DEPOSITS AND PAYMENTS: With our workshops you have the option of initially paying only the deposit. If you choose this option, we will invoice you for the remaining balance 60 days before the first day of the workshop. If you’d like installments between the time you sign up and the time the final payment is due, please let us know.
A deposit is a commitment from you, the student, that you will be joining us on a workshop. These deposits don’t typically sit in an account, they are used to cover initial expenses for the workshop like plane tickets, hotel reservations, park permits and tour deposits. Because of this, deposits are non-refundable in most cases or at the very least will be subject to a partial cancellation fee.
Cancellations Will Be Handled As Follows…
MORE THAN 90 DAYS BEFORE DEPARTURE: $500 cancellation fee unless/until we fill your spot. If we can fill your spot, the cancellation fee will be waived.
60-90 DAYS BEFORE DEPARTURE: $1000 cancellation fee unless/until we fill your spot. If we can fill your spot, the cancellation fee will be waived.
LESS THAN 60 DAYS BEFORE DEPARTURE: No refunds will be given and your tuition will be forfeited. Full payment is required no later than 60 Days prior to departure. If full and final payment is not received by this date you will be notified via email for final payment. If we don’t hear back, we will consider your spot forfeited and it will be offered to participants on the waiting list.
Refunds of any kind are not given beyond this point because it is very difficult to fill a spot on such short notice. This means we would be losing money on an empty spot that could have otherwise been filled.
CANCELLED WORKSHOPS: If we are forced to cancel a workshop for any reason, your entire tuition will be transferred to another workshop or you can have it refunded to you.
WHAT IT TAKES TO CANCEL A WORKSHOP: It takes a lot. An act of God, really. If there’s rain in the forecast, snow in the forecast, thunderstorms in the forecast, we will typically still hold the workshop. This type of weather can make for some incredibly dramatic images and it’s not something we shy away from. In addition to that, we are cognizant of the fact that our students have purchased plane tickets, made hotel reservations, rented cars and even gear, so canceling these things can be a big hassle (with or without travel insurance).
The only time we will ever cancel a workshop is if conditions are absolutely guaranteed to bring un-shootable and/or miserable conditions or some sort of (God forbid) family emergency that can’t be ignored. Again, if something like this happens we will work with you to move your registration to a later date or get you a full refund.
TRAVEL INSURANCE: We are not responsible for refunding any costs associated with travel, lodging, or incidental losses incurred in the event a workshop is cancelled or you back out for any reason. This is why we require purchasing travel insurance (we use and recommend World Nomads) for any of our workshops or photo adventures.
- Accident & Sickness Medical Expense Coverage (minimum $100,000 USD)
- Emergency Evacuation & Repatriation of Remains (minimum $200,000 USD)
- Accidental Death / Dismemberment
- Trip Cancellation Coverage
Additional Coverage We Suggest:
- Hospital Room and Board
- Baggage and Personal Effects Coverage
- Trip Delay / Interruption
- Visitor to Bedside
PERSONAL EMERGENCIES: If you have a personal emergency such as a death in the family, please contact us immediately; we are willing to work with you to reschedule or refund your fee on a case-by-case basis.
UNDER-SUBSCRIPTION: Our workshops always require a minimum number of students. In the event we don’t sell out or reach our minimum we will likely still make the workshop happen, however we do reserve the right to cancel the workshop. In this case your registration will be transferred to another workshop or a full refund will be given.